No business is immune from the risks of a cyberattack.  And without training, it’s hard to stop a user from making an errant click that can set off a costly chain reaction.

Business IT support experts agree that people are the weakest links when it comes to cybersecurity.  Hackers rely on users to carelessly or unwittingly hand over the keys to the information they want.  One way to combat the bad guys is by making sure your staff knows how to protect themselves and your business. 

False Sense of Security

Updated patches, email filtering, anti-virus and anti-malware are often standard in managed business IT support packages, and they should be.  Together, they help form the first line of defense.  From there, a reliable backup is essential in case you need data restoration for any reason, including in response to a ransomware attack.

However, these technology tools aren’t enough to protect your network.  In fact, Cyberheist News reports that in a recent survey by Barkly of successful ransomware attacks over the past 12 months, 77% of respondents said the attacks bypassed email filtering solutions.  It also found that 95% of the attacks bypassed the victims’ firewall(s) and 52% bypassed anti-malware solutions. 

The message is clear – don’t rely on technology alone to protect your network. 

Compliance Requirements and Reputation Protection

If you are in a regulated or compliance-based industry, cybersecurity training may be required to meet acceptable standards.  Cyber liability insurance policies may also require it. 

In case of a breach, you need to maintain your reputation.  It will be important to show your employees and customers that you took all reasonable steps to protect your organization’s data.  Since users are the last line of defense, showing they’ve received proper training is essential. 

Training is Boring

Training is boring, right?  It also takes your staff’s time away from doing their “real” jobs. 

If you consider the possible results of an errant click, the time spent in training might become more valuable.  A few years ago, hackers specialized in identity theft, which is a nightmare but limited in scope to the individual.  Today, they can take over your organization’s network, hack into your bank accounts, and steal tens of thousands of dollars, all from one wrong click.

Where to Start

Contact your business IT support team to see if they can provide in-person training or other resources.  Training doesn’t have to be time-consuming – even an hour “lunch and learn” is a great way to share relevant information and create awareness.  

Here are some "how to" basics your staff should learn and implement right away:  

  • Creating strong passwords
  • Identifying unsafe emails
  • Surfing the web more safely

The goal isn’t to scare people.  It’s to create awareness and give your staff the tools they need to protect your organization.  Remember that hackers only need to get it right once, we need to get it right every time. 

If you’re considering new business IT support, contact CRU Solutions