Quick Checklist for Evaluating New IT Services Firms
- Post by Janet Gehring
- April 4, 2021
Ready to make a move to a new IT services firm? Before you do anything, think about your reasons for making the switch. Is it competency, response time, personalities, budget? A combination? Maybe you just believe your IT firm does not work in your best interest.
So the search begins. Here’s the challenge – it may be difficult to make an “apples to apples” comparison. Why? Service sets and pricing between IT firms vary widely. Which services are included in, say, a monthly fee? Which are excluded? The options may feel overwhelming. The right IT firm will help you clarify the details.
Before you talk to any new IT services firms, spend some time thinking about how IT should serve your business. It helps if you can share some of this information with potential IT providers as part of your search:
From there, here are a few basic “get to know you” questions to ask any IT firm:
Here are a few questions that may not be quite so obvious:
All other things being equal, choose the firm that has the best fit with you and your team. Do you look forward to working with this group of people? It’s an intangible, but important.
Take the time to find the new IT services firm that best suits your business. In the long run, you’ll be glad you did.
If you’d like to know more about how CRU Solutions can help your business, contact us.