Managed IT Services in Northeast Ohio
it help desk support

Stop Wasting Time Waiting — Get Responsive IT Help Desk Support from CRU Solutions

Network downtime and IT issues are annoying. When you have to wait hours — or even days — for support, your annoyance level can go through the roof. IT help desk support from CRU Solutions delivers a fast response to you and your team.

With responsive IT help desk support — part of CRU Solutions complete Managed IT Services — our technicians will troubleshoot issues right on your desktop, laptop, or server. Your computer problems can often be resolved in minutes instead of hours. And when remote support just won’t get it done, we’ll be there with a timely onsite visit.

IT Help Desk Support from CRU Solutions Delivers:

  • Quick, local response to routine user support questions (Microsoft applications, email, etc.)
  • Server support after power outage or other interruption
  • Application installation
  • Line of business application troubleshooting
  • Printer setup
  • Mobile device e-mail integration and troubleshooting
  • Coordination with other technology vendors, such as cloud, software or Internet service providers, to take you “out of the middle” when something goes wrong

The CRU Solutions IT help desk is in Cleveland, Ohio, and we provide support to clients throughout Northeast Ohio. Our highly-skilled tech team has an average tenure of ten years — so you won’t be working with a new technician every time you call. Technical team members hold degrees in Computer Science and Computer Information Systems and regularly update their technical certifications to remain current on the latest technology.

Whether on the phone or onsite, CRU Solutions technicians are professional and respectful of you and your team. IT firms talk a lot about technology tools. But how important are cool tools if their people are abrupt or talk down to you when you ask a simple question?

With IT help desk support from CRU Solutions, you'll receive top-notch technical skills and be treated courteously. Plus, our techs will talk to you in plain English, not technical jargon. We'll keep your network running smoothly so you and your staff can focus on keeping business humming.

Contact us today to learn more about responsive IT help desk support, part of CRU Solutions complete Managed IT Services.