CRU Solutions

An Expert IT Team Committed to Your Success

Our History

In 1982, what is now CRU Solutions was founded by Jim Kerr as a software development company. That year, Time magazine chose the computer as its “Man of the Year.” Time reasoned, “There are some occasions […] when the most significant force in a year’s news is not a single individual but a process, and a widespread recognition by a whole society that this process is changing the course of all other processes.” Indeed.

In 1991, we added hardware and computer repairs to provide a one-stop client solution.

By the mid-2000s, with the advent of remote monitoring and management tools, we shifted the company’s business model to managed IT services.

Today, almost 40 years later, CRU Solutions has thrived through the sometimes turbulent, but always fascinating, evolution of both technology and business. Jim is the President of CRU and virtual CIO for our clients. His son, Nick, is also a key member of the CRU team.

How We Work

CRU Solutions delivers secure, trusted IT services and support to businesses throughout Northeast Ohio. We work with organizations that need smart IT solutions for between 10 and 100 computer users in Microsoft Windows environments.

The CRU Solutions team collaborates every day to solve problems and create the most secure IT environment possible for each client. Together, our skills range from answering quick support calls to designing complete IT infrastructures from the ground up.

We seek out and develop local talent who do double-duty — combining constantly-evolving technical knowledge with strong communication and customer service skills. CRU staff are creative and tenacious. We continuously research, test, and deploy new technologies to help our clients lower costs and meet their changing priorities. Plus, we stay on issues until they’re resolved.

We listen. We offer choices. We solve issues. We earn your trust by acting with honesty and integrity in all we do. We’re interested in helping your business. Check out our FAQs to learn more about how we work.

Get Started with CRU Solutions Today

Contact us — we’re happy to talk with you!


Explore our frequently asked questions to understand how CRU Solutions works, what you can expect when working with our team, how to get started, and more.