Exactly What You Should Know About Vishing
- Post by Karen Bartuccio
- October 22, 2020
Have you heard of vishing? Think of it this way: voice + phishing = vishing.
Simply put, vishing is a phishing attack by phone as an attempt to gain your credit card, financial or other personal data. It’s just another opportunity for the bad guys to trick you into giving up personal information. Unfortunately, this type of attack has increased substantially due to the number of people that are currently working from home.
How Vishing Works
A simple example – you receive a call from someone purporting to be a customer service representative from your credit card company. The caller is informing you that your account has been compromised, and they are calling to follow up with you. You may be busy or caught off guard so you think it’s a legitimate call. You answer their questions and give up your information. The rest, as they say, is history.
Anyone anywhere can receive a vishing call. My elderly father-in-law happened to receive one of these calls last month about his credit card. Thankfully, he abruptly hung up on the caller and then called to let us know what happened. We assured him he did the right thing by not answering any of their questions.
Vishing attempts can appear to come from banks, law enforcement and other government entities (remember, the IRS will not be calling you), and scams involving tech support. By using internet phone services (VoIP), the scammers can spoof caller ID numbers to make them look legitimate.
Best practice is if you do not recognize a phone number, let the call go to voicemail and do not call that phone number back. If you have a concern about an alleged call that came from your bank or your credit card company call the institution(s) directly and inquire.
To Avoid Vishing Tricks
Unfortunately, in these perplexing times, we need to be aware and alert to all attempts from the “bad guys” to access information. CRU Solutions can help teach your team to be safer. Contact us!