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You’re excited and relieved to have a new IT company onboard.  But now it’s been a few months and the honeymoon seems to be over.  Their service has become unreliable.  Your staff complains to you that no one calls them back.  You find out that a service you thought was being handled, like backup, isn’t happening at all.

Are you unhappy with your IT provider but not ready to make a change?  Here are some specifics to help you evaluate your IT support, give suggestions for improvement, and go from there.  

Congratulations!  Your small business is growing and your IT needs are changing.  Here’s how to set your IT support priorities and avoid unwanted surprises.

If you’re considering outsourcing your IT, there’s probably someone in the office who handles technology issues even though it isn’t their “real” job.  (Or, maybe that person is you.)  Here’s how a decision to outsource your business IT could be a game-changer for staff satisfaction, productivity, and data security.