Next time you’re in line at the grocery store or sitting in a restaurant, observe how many people are clicking, scrolling and typing. They’re captivated by their phones to the exclusion of everything else.
When was the last time you cleaned out your Inbox? Do you know how many emails you have? In Outlook, a quick glance in the lower left-hand corner will tell you.
Why spend time on IT planning? Without a plan, it’s amazing how many things can fall through the cracks. Surviving on “duct tape and baling wire” can work in the short-term, but over time you’ll likely end up with a technology mess.