How to Identify and Prioritize Technology Gaps
- Post by Janet Gehring
- April 19, 2023
It’s road construction season in Northeast Ohio! I live near a massive widening project that’s halfway to a 4-year completion goal. It can be inconvenient, but I’m already experiencing the positives, including fewer backups and smoother roads. Your IT is similar. As systems age and technology advances, weaknesses and gaps become more apparent. Your IT provider can help you identify and prioritize the technology gaps in your business to fit your needs and budget.
Why do you need a technology gap assessment? You may need to meet:
This is the time to be honest about how your IT is functioning now. What works? What’s frustrating? Can your current IT meet the demands of your business goals? How are outside changes (such as software end-of-life) going to have an impact?
Your network diagram, asset inventory, security assessments and software summary will also come in handy during your review. You may find the gaps are relatively easy to close, or you may need to create a multi-year plan.
Prioritizing technology gaps helps you:
In the IT world, red lights are generally “bad” and green lights are “good”. (It would be great to have a yellow “caution” before something turns red – maybe someday.) It makes sense to take a similar approach to categorizing gaps or vulnerabilities based on their severity. Some actions will need to be taken immediately and some may be rolled out over several years.
Before you begin, be aware of these hazards as you work with your IT advisor to set the priorities:
Red vulnerabilities are most severe and should be addressed as quickly as possible, including:
Yellow vulnerabilities should be on your radar but can wait until the highest priority gaps are addressed:
Green vulnerabilities are the least critical but still important, including:
Technology changes rapidly, and every organization likely has at least one gap. Your IT provider can make it easier for you with regular planning and budgeting advice. You may not need a 4-year improvement plan like the road construction near my home, but don’t wait to close the gaps that will improve your security and efficiency.
To talk about identifying and prioritizing the technology gaps in your business, contact us!